Sunday, May 18, 2014

Alejandro Ramirez Ospina's complaint letter

                                                                                                                         96 Broadway Avenue
                                                                                                                       New York, NY 96 5BW
            
Mr. Joseph Smith
EasyLigua
PO Box 36069

5 May

Dear Mr. Smith,
Continuing with the grievance procedures, I am writing this formal letter because yesterday we had a telephone conversation and you did not clear up my worries and dissatisfactions about your product "EasyLigua" which I have bought from your firm around two months ago.

First of all, let me express my complete disappointment of the main topic from your advertisement "learn a new language in 28 days". This sentence is a complete lie because I have been studying your package for 60 days and I haven't seen any improvement of my skills.

Furthermore, you offered high quality CD-ROMs and cassettes which in fact sound like two grasshoppers singing at night. Another huge thing that I listened in your extraordinary cassettes was the voices which weren't from native people. Those were from Indian and Latin people with bad pronunciation. When you listen to them, you get completely lost.

Finally, I found out that I hadn't received the full package of Russian and Chinese language for which I had paid 500 on the internet. On the contrary,  you have sent me a Russian and Turkish package that I don't want. Mr. Smith you can't image how I am feeling since I realized that your product is an Absolut sham.

I am of the opinion that your language packages have been a total fraud and also an absolutely waste of my time. I require the complete reimbursement of my money, otherwise I would be forced to take legal consulting.

Yours sincerely,

__________________


John stringer

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