Complaint Letter

Boca Ratón

Coral Springs, Ft L. 730-3070

Mr. Erasmo Vineyard

Coral Springs

PO Box 33305

September 26

Dear Mr. Erasmo Vineyard


I would like to share a story with you.
About 3 months ago i happened to be at a cocktail reception at the Holiday Inn Coral Springs, Fort Lauderdale.
Just as i was about to drink into what appeared to be a very tasty, it slipped from my grasp and dropped on to my jacket .... leaving a very ugly my jacket and my dress.
I immediately went over to the Bartender and asked for a glass of club soda and a napkin. the bartender seeing the stain., instinctevely understood that the club soda wasn´t for drinking.
Ms. he said do you expect to be at hte party much longer?
I was angry, my jacket was lost.
I said that i figured to be there for abouit 2 hours, he nodded and asked if i wouldn´t mind going without my jacket. Considereing that the dropped my cocktail, i said that was fine with me. he took my jacket, saying that he would get it to housekeeping to have it dry cleaned. but later i looked this guy. but this guy was a thief he steal my jacket.
anyway hotel should improve your employees for better service.

Sincerely,

Sara Escobar G.

General Manager
Valle del Maule – Chile