8 Contec Avenue

Davis, CA 955616-8686

Ms. Maritza Castillo

ABEJA COMMUNICATIONS

PO Box 123456

September 26

Dear Ms Maritza

I am writing to complain about the help service that your company, Abeja Communications shows like the value added of the company and the reason why I bought the package with yours.

Recently I was searching a company that could help me with the information system of my business and following the information that I received from a seller of Abeja communications I decide to buy that with yours. However, the last month the system collapse and I called you custom service to ask for help but that telephone number didn’t work and even if I were tried since that date I couldn’t contact us.

Now, a month later I continue receiving the bill and I am so missed and angry for that, I am very dissatisfied with your product and help service. So I want an explanation.

I was told that I would have the best server and service and I going to pay for that when that promise becomes in truth. If that couldn’t be I am denounce your company for fraud and didn’t rest until you pay for the damages that caused me.

Sincerely,

Luisa Fernanda López Gómez

General Manager

Complejo Inmobiliario S.A.